Effective Date: 14th May 2025
Last Updated: 14th May 2025

1. Introduction

Welcome to Trade by Birchwood, operated by Birchwood Interiors Lisburn Ltd (“Birchwood Interiors,” “we,” “us,” or “our”). These Terms & Conditions govern your use of our website https://tradebybirchwood.com, including any purchases made through the site, and any associated services provided.

By accessing or using our website, creating an account, or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, you must not access or use our website or services.

2. Eligibility and Use of Our Services

You must be at least 18 years old and acting in a business or trade capacity to use our website and services. By using this site, you confirm that you are:

  • At least 18 years of age;

  • Authorised to act on behalf of a trade or commercial entity;

  • Providing accurate and current registration and payment information.

We reserve the right to restrict or refuse access to our services at our sole discretion.

3. Account Registration and Responsibilities

To view pricing and place orders, you must register for a trade account. You are responsible for:

  • Maintaining the confidentiality of your login credentials;

  • Ensuring all account information is accurate and up to date;

  • All activities conducted under your account.

We reserve the right to suspend or terminate your account if we suspect misuse, fraud, or breach of these Terms.

4. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse any order at our discretion.

  • Prices are exclusive of VAT unless otherwise stated.

  • Payment must be made in full at the time of ordering or as otherwise agreed.

  • We accept payment through secure third-party payment providers. We do not store payment card information.

5. Delivery and Risk

We aim to dispatch orders promptly, but delivery dates are estimates only. Delays do not entitle you to cancel the order or claim compensation.

  • Risk in the goods passes to you upon delivery.

  • Title in goods does not pass until full payment has been received.

6. Returns and Refunds

Returns are accepted only in accordance with our Returns Policy. Trade customers are encouraged to inspect all deliveries upon receipt. Any damages or shortages must be reported within 48 hours of delivery.

We reserve the right to refuse returns on bespoke, customised, or made-to-order items.

7. Intellectual Property

All content on the website—including but not limited to product images, descriptions, logos, graphics, and code—is the intellectual property of Birchwood Interiors or its licensors and is protected by copyright and trademark laws.

You may not reproduce, distribute, or otherwise exploit any content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Birchwood Interiors shall not be liable for:

  • Any indirect, incidental, special, or consequential damages;

  • Loss of profits, business, or data;

  • Any errors, omissions, or inaccuracies on the website;

  • Delays or interruptions in service due to factors beyond our control.

Our total liability in respect of any claim shall not exceed the amount paid by you for the product or service in question.

9. Indemnification

You agree to indemnify, defend, and hold harmless Birchwood Interiors and its directors, employees, agents, and affiliates from and against any claims, liabilities, damages, costs, and expenses arising from your use of the site or breach of these Terms.

10. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of Northern Ireland. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Northern Ireland.

11. Changes to These Terms

We may update or modify these Terms & Conditions at any time without prior notice. The updated version will be posted on this page with a revised effective date. Continued use of the site constitutes acceptance of the updated terms.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Birchwood Interiors Lisburn Ltd
3, 44 The Cutts, Dunmurry
Belfast BT17 9HN, United Kingdom
📧 info@tradebybirchwood.com
📞 028 90 135 313